Privacy Policy

Who We Are

Elite Savannah Travel is a locally owned and operated tour company offering guided excursions throughout historic Savannah, Georgia. Our website address is: https://elitesavannahtravel.com.
For privacy-related inquiries, please contact us at: https://elitesavannahtravel.com/contact/

What Personal Data We Collect and Why

We collect the following personal data to provide and improve our services:

• Contact Information (name, email, phone): Collected when you fill out forms for inquiries, bookings, or subscriptions.
• Booking Details: When you book a tour, we may collect information including the number of participants, preferred dates, and any special requirements.
• Technical Data: Your IP address, browser type, and device information may be captured automatically through cookies and analytics tools.

This data is used to:

• Confirm bookings and respond to inquiries
• Send confirmations or updates
• Improve our website experience
• Comply with legal obligations

We rely on either your consent (via form submissions) or our legitimate interest (e.g., responding to inquiries or fulfilling bookings) to process your data.

Comments

This website does not currently support user-generated comments.

Media

We do not allow public uploads of media files on our site. Any images or videos displayed are owned or licensed by Elite Savannah Travel.

Contact Forms

Our contact form captures:

• Name
• Email
• Phone
• Message content

This information is used solely to respond to your inquiry. We retain these submissions for up to 12 months for customer service purposes and do not use them for marketing unless you’ve explicitly opted in.

Cookies

We use cookies to enhance your browsing experience. These may include:

• Functional cookies to remember user preferences
• Analytics cookies to track page visits and user interactions
• Third-party cookies (e.g., Google Analytics)

You may disable cookies through your browser settings.

Analytics

We use Google Analytics to understand how users interact with our website. This data is anonymous and includes IP address, session duration, and page views.

• You can opt out using Google Analytics Opt-Out Tool.
• Google’s Privacy Policy: https://policies.google.com/privacy

Who We Share Your Data With

We only share data with third parties essential to our operations, including:

• Payment Processors (if online payments are enabled)
• Analytics Providers (e.g., Google Analytics)
• Email Hosting and CRM Tools (e.g., for managing inquiries)

We do not sell or rent your personal information.

How Long We Retain Your Data

• Contact Form Submissions: 12 months
• Analytics Data: Up to 26 months (Google Analytics default)
• Customer Booking Records: 7 years (for legal and tax purposes)

What Rights You Have Over Your Data

You have the right to:

• Request access to your personal data
• Correct inaccurate information
• Request deletion of your data (where legally permissible)
• Withdraw consent for processing (if consent is the basis)

Please contact https://elitesavannahtravel.com/contact/ to exercise any of these rights.

Where Your Data Is Sent

Some data may be processed outside the European Union (e.g., on U.S.-based servers). All third-party services used (such as Google or email platforms) comply with GDPR-equivalent safeguards, such as SCCs (Standard Contractual Clauses) or other recognized mechanisms.

Contact Information

For privacy-related concerns or data access requests, please reach out to: https://elitesavannahtravel.com/contact/

Additional Information

How We Protect Your Data

• Secure (HTTPS) connection across the website
• Firewall and malware protection via hosting provider
• Access to data limited to authorized personnel only

What Data Breach Procedures We Have in Place

• Immediate internal notification and assessment
• User notification within 72 hours if risk is determined
• Hosting provider breach protocols engaged as necessary

What Third Parties We Receive Data From

We do not receive personal user data from third parties beyond anonymized insights from analytics services.

Automated Decision-Making and Profiling

We do not conduct any automated decision-making or user profiling.

Industry Regulatory Disclosures

Elite Savannah Travel operates in the tourism industry and is not subject to additional regulatory privacy requirements at this time.

Updates to This Policy

This privacy policy may be updated from time to time. We recommend checking this page periodically for the latest information.